What are your terms and conditions if I have to cancel my reservation?

Should you need to cancel your confirmed booking, a written notification from your end will be required. Your notice of cancellation will only be effective from the date of receipt. As we incur costs from the time we confirm your booking and may be unable to re-sell your period of stay, the following cancellation charges will apply: If full payment has been received in respect of the booking, we will process 50% refund if the cancellation is done 14 days prior to actual check-in date. No refund will be given if cancellation is done less than 14 days prior to arrival date. Client who arranged partial payment to secure/confirm the reservation, will forfeit the right to refund his/her initial payment if he/she opt to cancel the booking.

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